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Pinterest account suspended? It’s a frustrating experience that can feel like hitting a roadblock.
Whether you’re sharing creative ideas or running a business, it’s a frustrating experience.
The good news? Many accounts get reinstated, and there are steps you can take to avoid this situation in the future.
Let’s talk about what might have gone wrong, how to fix it, and how to protect your account going forward.
My Experience With a Suspended Pinterest Account
I still remember the day I received news that a Pinterest account I was managing had been suspended.
The account had been dormant for a while, so I started refreshing it-updating the account name and bio, creating new boards, and pinning fresh content. I wanted to breathe new life into it.
But suddenly, the client emailed me a message they received from Pinterest: the account was suspended. There wasn’t much detail on why, but I suspected it was because I made so many updates in a short period.
This activity might have triggered Pinterest’s automated systems, flagging the account as spam.
After reviewing Pinterest’s guidelines, I immediately contacted their support team on behalf of my client. I explained the situation and emphasized that no rules were intentionally violated.
To our relief, Pinterest reviewed the account and reinstated it within two days. However, I noticed something unexpected after the account was reinstated.
The metrics-impressions, engagement, and clicks-were significantly lower for a while. It seemed like the account needed time to recover its momentum.
Although I can’t recall exactly how long it took, it was a few weeks before the numbers began to normalize. This was a reminder that even after reinstatement, patience is crucial when rebuilding an account’s performance.
It’s also important to note that account recovery isn’t always guaranteed. While many appeals are successful, Pinterest reserves the right to deny reinstatement for severe or repeated violations of their guidelines.
This makes it all the more important to carefully follow their rules and maintain a proactive approach to account management.
If you’re facing something similar, know that recovery is possible. Here’s what you can do to handle it and prevent future issues.
Why Does Pinterest Suspend Accounts?
Pinterest has automated systems to keep spam and harmful behavior off the platform. But sometimes, these systems make mistakes and flag accounts that haven’t done anything wrong.
Other times, accounts are suspended because they’ve unknowingly broken Pinterest’s rules.
Some reasons your account might get suspended include:
- Using tools that Pinterest doesn’t approve for automation or scheduling.
- Posting content that feels repetitive, misleading, or overly promotional.
- Sharing pins that redirect to untrustworthy or unsafe websites.
- Using copyrighted images without permission.
- Creating multiple accounts or engaging in “follow-for-follow” behavior.
- Failing to disclose affiliate or sponsored content properly.
Even things like pinning too much in a short period or having your account hacked can result in a suspension. Understanding what might have gone wrong is the first step to getting your account back.
For a deeper understanding of how to use affiliate links correctly, check out our tips for getting started with Pinterest affiliate marketing.
Frustrations Shared by Pinterest Users
It’s not uncommon to see discussions about account suspensions on platforms like Reddit, where users share their frustrations over Pinterest’s algorithms.
Many express concerns about accounts being suspended without clear explanations.
For example, in a Reddit thread titled “Account suspended for no reason…again!”, one user noted how their account was flagged despite no apparent violations. Others shared experiences of losing years of saved pins, with one user stating, “I have hundreds of saved pins that I love and wanted to look back on… but was told it was deactivated even though it’s been a year since I went on it.”
These shared frustrations highlight a broader concern: Pinterest’s automated systems occasionally make mistakes, causing distress for creators and users alike.
While the platform’s intention is to maintain a safe and spam-free environment, these cases underscore the importance of having a clear understanding of Pinterest’s policies and a solid plan for appealing suspensions.
Addressing these issues with persistence and professionalism can often lead to resolution.
What To Do If Your Pinterest Account Is Suspended
If you’ve logged in to find that dreaded suspension message, don’t panic. Follow these steps to get things back on track:
1. Review Pinterest’s Guidelines
Take a few minutes to check out Pinterest’s Community Guidelines. This will give you a clear idea of what might have triggered the suspension.
2. Contact Pinterest Support
Head to Pinterest’s Help Center. Fill out the contact form with details about your account. Here’s what to include:
- Your account email and username.
- A polite message explaining your situation.
- If you’re aware of a mistake, acknowledge it and express your willingness to follow the rules.
Writing Your Help Ticket
Crafting a clear and respectful message is key. Here’s an example of what you can write:
Subject Line: Appeal for Account Suspension Review
Description:
“Dear Pinterest Team,
I recently received a notification that my account was suspended, and I am reaching out to clarify and resolve this issue. I believe the suspension may have been triggered by recent updates I made to refresh the account.
If any of my actions unintentionally violated Pinterest’s guidelines, I sincerely apologize. I value the Pinterest platform as a crucial part of my content strategy and am eager to continue contributing high-quality and engaging content.
Please review my account and let me know if any additional steps are needed to reinstate it.
Thank you for your time and assistance.
Best Regards”
[Your Name]
For Faster Responses
If you want a faster response from the Pinterest Help Center, use ‘Quick Question‘ in the subject line instead of mentioning your account suspension directly. Sometimes, stating that your account is suspended upfront may result in delayed or no response.
Adjust your message based on your specific circumstances, but always remain polite and professional.
3. Be Patient and Follow Up
Recovering a suspended account can take anywhere from a day to several weeks. If you don’t hear back right away, don’t hesitate to send a follow-up message.
Keep all your communications polite and professional-remember, a real person is reviewing your request.
Replying to the Automated Email:
Once you submit the form or appeal, check your inbox for an automated email from Pinterest. If you receive one, make sure to reply to it. Sometimes, your ticket won’t get processed until you respond to that email. Once you do, a real person will review your case and help with your suspended account.
4. Stay Calm While Waiting
While waiting for a response, review your recent Pinterest activity to identify any possible violations. This can help you avoid similar issues in the future.
How to Avoid Future Suspensions
Keeping your Pinterest account safe is all about following the rules and being thoughtful about how you use the platform. Here are some tips:
- Post Authentic Content: Share original, high-quality ideas that genuinely add value.
- Disclose Sponsored Pins: If you’re using affiliate links or creating sponsored content, make it clear.
- Avoid Spammy Behavior: Don’t flood your boards with repetitive pins or misleading links.
- Secure Your Account: Use strong passwords and enable two-factor authentication to prevent hacking.
- Use Approved Tools: Stick with Pinterest-approved scheduling tools like Tailwind.
The goal is to create a positive experience for your audience while staying within Pinterest’s guidelines.
Alternative Options if Your Appeal Is Denied
If Pinterest denies your appeal, it can feel disheartening, but it’s not the end of the road. Here are some steps you can take:
1. Reevaluate and Appeal Again
Sometimes the first appeal isn’t enough. Take a closer look at Pinterest’s guidelines and your account activity, then submit another appeal. Be clear and polite, and address any mistakes directly.
2. Diversify Your Online Presence
If your Pinterest account remains suspended, consider using other platforms to reach your audience. Instagram, Facebook, and TikTok offer great alternatives for sharing your content and engaging with your followers.
3. Start Fresh
As a last resort, you can create a new Pinterest account. If you choose this option, avoid linking it to any websites, email addresses, or habits associated with the suspended account. Be sure to follow Pinterest’s rules closely from the start.
4. Focus on Your Content Strategy
Use this time to refine your content and branding. High-quality visuals, original ideas, and thoughtful captions can help you succeed on other platforms while keeping your audience engaged.
Being denied an appeal doesn’t mean your online efforts are over. It’s a chance to explore other opportunities and strengthen your overall strategy.
FAQ: Pinterest Account Suspensions
It varies. Some accounts are reinstated in 24 hours, while others can take weeks. Be patient and persistent.
Technically, yes, but it’s not a great idea. If Pinterest connects the new account to your old one, it could also get suspended.
Automated systems sometimes flag accounts by mistake. That’s why reaching out to support is so important.
Mention the hacking incident when you contact Pinterest support. They’ll guide you through securing your account and getting it back.
Yes. While there’s no hard rule, posting 5-20 pins per day is a safe range to avoid triggering spam filters.
Final Thoughts
Having your Pinterest account suspended can feel like a big setback, but it’s often a temporary issue that can be resolved.
The key is understanding what might have gone wrong, reaching out to Pinterest for help, and making small changes to avoid problems in the future.
Keep in mind that even after reinstatement, your account’s performance metrics may take time to recover. Be patient and focus on maintaining consistent, high-quality content.
With persistence, you’ll be back to pinning and growing your audience in no time.
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Rodney, a Pinterest marketing guru, initially ventured into the field to boost his wife’s cake business & blog. With his unique strategies, he tripled their page views in just 3 months. Now, he’s passionate about helping businesses harness the power of Pinterest. Off-duty, he’s a dessert aficionado!
